Product reviews for Safe Direction® H.O.T. (Home Office and Travel) Ballistic Pad™

I understand and agree that the following terms and conditions shall apply to all purchase transactions made by the applicant/customer (“Customer”):

Resale: Customer certifies that all purchases will be for retail resale purposes only and that Customer currently has a state resale number and certificate in the state in which Customer conducts business.

Compliance with Laws: Customer shall obtain and maintain all necessary federal, state, and municipal business licenses and permits for its retail firearms and/or related accessories business. Customer agrees to maintain a thorough knowledge of and to fully comply with all current federal, state, and local firearms regulations (FFL customers only).

Export Restrictions: Certain firearms and accessory products may not be exported without the express written consent of the manufacturer. Customer agrees that it will not export, directly or indirectly, any export restricted products without first obtaining the written consent of the manufacturer and in full compliance with U.S. government export licensing requirements (i.e., U.S. Department of State ITAR regulations and Department of Commerce BIS regulations).

Notification: Customer agrees to promptly notify MSR Distribution Company in the event of any revocation of its FFL or any other required business license. Customer agrees to promptly notify MSR Distribution Company of any changes in the ownership or control of its business or in the form of its business entity (e.g. partnership, corporation, sole proprietorship).

Payment: Invoiced payment amounts not paid by the due date shall bear interest and service charges of 2.5% per month. Any returned checks or electronic payments will be subject to a $75.00 service charge. Any delinquent payments or returned checks may result in the account being changed to cash prepay or COD only. Credit may be extended to accounts that complete the appropriate credit forms and have an approved rating. All prices quoted reflect a 4% discount that cannot be earned for credit card orders. Orders under $200.00 are subject to an additional $20.00 small order charge. At the option and discretion of the company, returned checks may be presented as an Automated Clearing House (ACH) transaction to applicant’s bank. Backorders or prepayments do not guarantee pricing.

Returns: Customer agrees not to return any merchandise to MSR Distribution Company without prior authorization, and subject to a 20% restocking charge. Any defective merchandise is to be returned directly to the manufacturer in accordance with their warranty and return policies. Any shipments refused or unclaimed by the customer are also subject to freight charges and a restocking fee of 20%.

Return freight charges: All charges must be paid prior to any additional orders being shipped.

Lost or damaged goods: The company is not responsible for goods damaged or lost in transit. Shortages or damages must be reported to company within 3 business days of delivery or claims will be denied. Internal (concealed) damage claims must be filed and followed up with the freight carrier.

Warranties: The only warranties applicable to the products sold by MSR Distribution Company are any express warranties that come from the manufacturer of the products. Customer understands and agrees that MSR Distribution Company makes no representations or warranties of any kind or nature concerning the products it sells. Customer agrees to waive any and all implied warranties, including merchantability or fitness for a particular purpose.

Security Interest: Customer grants to MSR Distribution Company a purchase money security interest in all products sold to Customer by MSR Distribution Company to secure payment to MSR Distribution Company. Customer hereby authorizes MSR Distribution Company to sign any documents required to perfect MSR Distribution Company’s security interest, including financing statements under the Uniform Commercial Code.

Collection: Customer understands and agrees that if credit is extended, all invoices are to be paid by the due date on the invoice. Customer shall be liable for all costs incurred by MSR Distribution Company in the collection of any delinquent account, including collection agency fees, court costs, attorney fees and other legal expenses. The undersigned customer hereby certifies that all information supplied on the Customer's Account Application is true and correct, and that he/she is at least 21 years of age and has read, fully understands, and accepts these Terms and Conditions.

Orders and returns

To ensure prompt, accurate service, all returns require prior authorization by MSR Distribution Customer Service Department. MSR Distribution will accept returns within 30 days of the original invoice date as long as the products are new and in original, unopened packaging (some restrictions apply). MSR distribution will not take any returns without a Return Authorization number. 

Return process steps:

• Call or email customer service at [email protected] or 702-215-3606 ext. 4453 referencing invoice, and requesting RMA #.
• Once we have processed your request, an RMA # will be issued for the items being returned.
• Please ensure that the RMA # is clearly marked on the package to be returned, and the invoice is inside the box.
• Our return specialists will issue credit for the return following an inspection, and you will be notified via email if there are any issues or if we are unable to apply credit for the return.  

Firearms Returns:
MSR Distribution will not take back any firearms or ammunition. All firearms that are defective must be taken up with the Manufacturer. 

Damaged or Missing Merchandise:
MSR Distribution is not responsible for goods lost or damaged in transit. If you receive a package that has been damaged during shipment, please record, and take photos of the package before opening. All shipping cartons & packaging must be kept for inspection for carrier purposes.   

Defective Merchandise:
We are unable to take back products with opened packaging and used products. MSR Distribution is not a warranty repair station, and we cannot accept defective merchandise returns. Defective merchandise is subject to the manufacturer’s specified warranty policy, and the manufacturer should be contacted directly for details on returns 

Restocking Fees:

There will be no restocking fee if an item is returned as a result of our error.

All other returns are subject to a 20% restocking fee.

See our Shipping & Returns page for more information on returns. 

Shipping Charges:
Original and return shipping charges will not be refunded unless the return is the result of our error. Shipping labels will be provided if the item shipped was a result of our error.
See our Shipping information page for details on our shipping policies.

International Orders: We do not ship any international orders or orders to Guam, APOs and FPOs. 

Payment Options:  No minimum order requirements. MSR Distribution accepts E-Checks/ACH, Terms on approval, COD and all major credit cards.

NSF Check:  $75 penalty and a 2.5% interest charge if payment is not made good by the next day. If check isn’t cleared within 30 days, the account will be sent to the State of Nevada’s Attorney General for prosecution under NRS 205.134 section 597.960. 

Modifications of Firearms:
MSR Distribution is a firearms distributor and, as such, makes no modifications to any firearm sold to its dealers. All firearms sold by MSR Distribution are sold to the dealer in the same configuration they were purchased from the manufacturer. As such, MSR Distribution is not responsible for any products which a manufacturer represents are compliant with any specific state’s regulations. Further, the modification by any third party of any firearm to make it “California Compliant” or compliant with any other state’s specific firearms regulations may void any manufacturer warranty and MSR Distribution SHALL NOT be held liable for such modifications or alterations. 

California Consumers

 WARNING: There are a number of products sold on this website which can expose you to chemicals, including lead, which is known to the State of California to cause cancer and birth defects or other reproductive harm. For more information go to - www.P65Warnings.ca.gov or visit the product manufacturer website.